Terms of service
TERMS OF SERVICE
Last updated: December 14, 2025
1. Purpose and Scope
1.1 These Terms of Service (“Terms”) govern your access to and use of the VIMOTU website, products, and services (collectively, the “Services”).
1.2 By accessing, browsing, or purchasing from our website, you agree to be legally bound by these Terms, our Privacy Policy, and our Returns & Refund Policy, which are incorporated by reference.
1.3 If you do not agree to these Terms, you must not use the Services.
2. Eligibility and Account Responsibility
2.1 You confirm that you are at least 18 years of age or the age of legal majority in your jurisdiction.
2.2 You agree to provide accurate, current, and complete information when placing orders or creating an account.
2.3 You are solely responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.
2.4 Accounts may not be transferred, sold, assigned, or shared with any other party.
3. Products and Services
3.1 VIMOTU sells both digital products (including software licences) and physical goods.
3.2 Product descriptions, specifications, compatibility information, and pricing are provided for general informational purposes only and may change without notice.
3.3 We do not guarantee that any product will meet your specific expectations, requirements, or intended use.
4. Orders and Acceptance
4.1 By placing an order, you make a legally binding offer to purchase.
4.2 Orders are not accepted until payment has been successfully processed and the order is confirmed.
4.3 We reserve the right to refuse, cancel, or limit any order at our sole discretion, including for suspected fraud, errors, or misuse.
5. Digital Products and Software Licences
5.1 All digital products, software licences, and virtual items are final, non-refundable, and non-cancellable.
5.2 Digital orders are processed automatically and, once placed, cannot be modified, cancelled, or reversed.
5.3 By purchasing a digital product, you expressly acknowledge and agree that:
- The product may be delivered, activated, or allocated immediately
- You waive any right to cancellation or refund
- No chargebacks or payment reversals will be accepted
5.4 It is your sole responsibility to confirm vehicle compatibility and suitability prior to purchase.
5.5 If you are in any doubt regarding compatibility, you must contact us before placing an order.
6. Physical Products
6.1 Physical products may be eligible for return strictly in accordance with our Returns & Refund Policy.
6.2 You must inspect physical items immediately upon delivery and notify us of any issues within the timeframe stated in that policy.
6.3 Returns that do not meet the stated conditions will be rejected.
7. Pricing, Billing, and Payments
7.1 Prices are subject to change without notice.
7.2 Prices displayed at checkout are final at the time of purchase.
7.3 You agree to provide valid payment information and authorise us to charge the full order amount.
7.4 All taxes, duties, and fees are your responsibility unless expressly stated otherwise.
8. Shipping and Delivery
8.1 Delivery times are estimates only and are not guaranteed.
8.2 Risk of loss and title for physical products pass to you upon handover to the carrier.
8.3 We are not responsible for delays caused by carriers, customs, or events beyond our control.
9. Compatibility and Customer Responsibility
9.1 You are solely responsible for ensuring that any product purchased is compatible with your vehicle, device, or intended application.
9.2 No responsibility is accepted for incorrect purchases due to misunderstanding, assumption, or failure to verify compatibility.
9.3 If you are in any doubt, you must contact us prior to placing an order.
10. Vehicle Use, Warranty, and Legal Compliance
10.1 Products sold by VIMOTU may affect vehicle warranty, emissions compliance, or road legality depending on jurisdiction.
10.2 You are solely responsible for ensuring compliance with all applicable laws, regulations, and manufacturer requirements.
10.3 VIMOTU accepts no liability for vehicle damage, mechanical failure, warranty denial, emissions violations, or legal consequences arising from product use.
11. Intellectual Property
11.1 All content on the Services, including text, images, logos, graphics, and software, is owned by or licensed to VIMOTU.
11.2 You may not reproduce, distribute, modify, or exploit any content without prior written consent.
11.3 All rights not expressly granted are reserved.
12. Third-Party Services
12.1 Our Services may integrate or link to third-party tools, platforms, or websites.
12.2 We are not responsible for third-party content, functionality, or practices.
12.3 Your use of third-party services is entirely at your own risk.
13. User Feedback
13.1 Any feedback, reviews, or suggestions you submit may be used by us without restriction or compensation.
13.2 You confirm that any feedback provided is lawful and does not infringe third-party rights.
14. Prohibited Use
14.1 You may not use the Services for unlawful, fraudulent, abusive, or malicious purposes.
14.2 We reserve the right to suspend or terminate access without notice for any violation of these Terms.
15. Termination
15.1 We may terminate or restrict access to the Services at any time without notice.
15.2 Termination does not relieve you of payment obligations or legal responsibilities incurred prior to termination.
16. Disclaimer of Warranties
16.1 The Services and all products are provided “as is” and “as available”.
16.2 We make no warranties, express or implied, including fitness for a particular purpose or uninterrupted operation.
17. Limitation of Liability
17.1 To the fullest extent permitted by law, VIMOTU shall not be liable for any indirect, incidental, consequential, or special damages.
17.2 Our total liability shall not exceed the amount paid for the product giving rise to the claim.
18. Indemnification
18.1 You agree to indemnify and hold harmless VIMOTU from any claims arising from:
- Your use of the Services
- Your violation of these Terms
- Your misuse of products
19. Governing Law
19.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
19.2 You agree to submit to the exclusive jurisdiction of the courts of England and Wales.
20. Severability
20.1 If any provision is found unenforceable, the remaining provisions shall remain in full force.
21. Entire Agreement
21.1 These Terms, together with referenced policies, constitute the entire agreement between you and VIMOTU.
22. Changes to Terms
22.1 We may update these Terms at any time.
22.2 Continued use of the Services constitutes acceptance of updated Terms.
23. Contact
23.1 For questions regarding these Terms, contact:
info@vimotu.com
Last updated: December 14, 2025